I have a motorcycle and powersports restoration biz specializing in classic and antique equipment and use Partzilla fairly often. Immediately after reading Many of these other reviews, probably Partzilla has a certain amount of perform to perform continue to, but people require to grasp Partzilla are furnishing parts that occasionally, choose quite a while to get. Some elements are rarer than Many others, some significantly less well-liked, they can not inventory every thing. Your local powersports vendor would not stock 1/tenth of what PZ does, I'm able to assurance that.
Todd R. – Partzilla Rep seven/eleven/22 Thanks on your assessment. I'm sorry to listen to that you have not gained your purchase nonetheless. We are at the moment working on getting it transported out to you personally as quickly as possible. We apologize for your inconvenience and we enjoy your patience.
Funds are captured once the buy is placed. Even though we do stock above $fifteen million in stock, we do at times have components that aren't in stock. This is often indicated on our Site by using a guide time for that portion, whilst in stock products Possess a green Look at mark and display "in inventory." There may be also a Be aware at checkout when one or more purchased items are our of stock indicating a processing hold off.
I've usually acquired the proper sections and also have had no problems with high-quality. I have purchased mainly OEM Honda by using a smattering of Yamaha and Polaris for spice and always get what I need. I've, nevertheless, skilled the IN-STOCK but not really IN-Inventory predicament that others have commented on.
Provide legitimate just for contiguous America. Transit time is predicated on shipping spot and commences soon after processing. Processing time may differ based on inventory availability. Absolutely free shipping present does not implement to oversized and overweight things, tires or hazardous components.Notice that we may well not know the size and excess weight in the merchandise you are buying right up until your purchase has long been processed. Accordingly, outsized and overweight orders of $149 or more could approach showing $0 shipping, when surely further shipping resources is going to be needed to satisfy the order.
Constantly experienced great service, terrific interaction, All merchandise requested demonstrate up. I know it is very difficult owning every thing in stock Primarily how points are presently, but waiting around a few days will not trouble me.
Got off to your bumpy commence but following speaking to some reps and their manager, the manager designed matters suitable right away. So, I am happy and give them my advice.
I explained to him which Partzilla reviews i required the final sticker sent; he stated I would have to buy it. I stated I was not purchasing the portion and I then requested to speak to the supervisor. A "supervisor" Tim arrived on the line and proceeded to inform me that Partzilla was not able to purchase the "right" Polaris sticker, that it wasn't available. I mentioned "you happen to be telling me that you will not purchase the proper sticker from Polaris such as you did the other components?" He mentioned he could not and available a return auth to generally be emailed. I mentioned that the data on maintain states that Partzilla's primary precedence is to supply top quality customer service and asked him if he imagined that aim was satisfied over the past 6 weeks of problems that I've experienced and now he's stating there is nothing he can do to rectify the problem. He mentioned if there was he would; all I can perform is return the merchandise. I instructed him to deliver me the return authorization and he stated he would and thanked me and hung up before I could say One more phrase. Thus far, 1/21/eighteen, I haven't received the return authorization. Customer support at Partzilla is way from high-quality And that i Actually don't understand how an organization for example this stays in enterprise. After looking through lots of reviews on the organization, 99% of them really feel the same way as I do and I would like I'd examine the reviews right before I put the initial purchase.
Partzilla is often the first location I appear. The pieces diagrams are incredibly practical and the prices are usually reasonable.
Our quite a few past activities with Partzilla were being all superb. We also have manuals for every bicycle, and that can help to know very well what part to get; however, Partzilla has the parts schematics displaying with Every components research -which makes purchasing the right portion a assure each time..
The business should in all probability have a look into the web purchasing Division and see if you will discover places for improvement.
We use many carriers for Intercontinental fulfillment. The carrier made use of to meet your buy will count on the vacation spot place.
I looked up a part on partzilla.com (windshield for my motorcycle), which didn't have an image. So, I identified as their customer care to question what all arrived while in the package. I used to be transferred to the tech person and I requested him the same question. He reported, "Allow me to appear it up to be certain". He questioned what it's I am attempting verify that was within the kit.
Positioned my purchase on June seventeenth. 2 components ended up said as available and 2 sections might be available on June 20th. I have identified as quite a few occasions and hold receiving the run all-around.